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FAQs

frequently asked questions

1.  What is your return policy?

Our return policy allows for returns within 30 days of purchase for a full refund.

Items must be in their original condition with tags attached. Please contact our customer service team for assistance with returns.

2.  What payment types do you accept?

PayPal, Credit Card, Google Pay and Apple Pay.

 

3.  What countries do you ship to?

United States 

 

4.  What is the shipping time for orders?

Estimated shipping times for orders within the United States range between 4-11 business days. Shipping times depend on product availability and delivery destination.  International shipping may take longer depending on the destination.

 

5.  Do you offer customization on your products?

Yes!  At Spectrum Sparkle, we offer customization on a wide range of our products to ensure that you can create personalized and unique items. Whether you want to add your initials, a special date, or a meaningful phrase, we can work with you to incorporate your desired customization.  If you have a specific customization request,  send an email to info@spectrumsparkle.com and we'll be happy to assist you in creating the customized product. ​

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